Senior living therapy management.
Therapy Management Services
Therapy Care and Management
Therapy management is a critical component of resident care in senior living facilities. While some long-term care operators elect to have in-house therapy departments, meeting tougher billing and compliance standards is increasing the cost and complexity of maintaining those programs. Our therapy management team has over 40 years of long-term care experience and is able to provide superior therapy program management and cost controls.
Therapy Compliance and QA
Individual therapists and therapy program managers must be trained on the most current regulations and HIPAA compliance rules. Our therapy programs are continually educated on the latest compliance requirements as well as the policies and procedures of our host facilities. We do this with dedicated management and an acute attention to therapy oversight.
Our oversight of your therapy management program includes:
- PPS/Utilization Review
- Operational Oversight & Billing Review
- Custom Reports using Key Performance Indicators
- Comprehensive Site Visit Reports
- Multi-level Documentation Audits
- Hiring Process Monitoring & Review
- Monthly OIG Checks
- Quarterly Safety Training Programs
- 24/7 Employee Compliance Hotline
Denial Management
Claim and denial management is a costly and time consuming activity for senior care providers. As a part of our contract therapy programs, we provide a denial management team that manages the entire claims denial process for your facilities by reviewing your documentation and working with our therapists and your facility staff to ensure a timely and accurate response to ADR’s and denials.
Clinical Programs
In addition to the management of Physical Therapy, Occupational Therapy, and Speech-Language Pathology programs, our team is able to create and manage other therapy programs that improve the quality of life of your long-term care residents. Some of these additional programs include:
- Transitional Care
- Interdisciplinary Discharge Planning Program froM DAY
- Multi-sensory Dementia Program
- Preventative Falls Program
- Pain Management
Long-Term Care Therapy Solutions
Our emphasis is on applying proven therapy management program solutions to meet individual facility challenges. Our solutions integrate fully with our partner’s expectations and our programs are customize to meet facility business needs. We do this by:
- Identifying trends to proactively manage outcomes
- Monitoring and meeting changing therapy industry guidelines and regulations
- RUG Analysis Summary (Medicare and Medicaid) with training
- Quarterly ADL training for facility nursing staff
- Facility specific education programs
- Annual PEPPER report review
- Interdisciplinary (Nursing and Therapy) screening in-services
- Survey compliance in-services
- CJR/Bundled payment assistance
- Restorative Nursing Program training for facility staff
Synergy Care is a healthcare services partner specializing in long-term care, skilled nursing, and outpatient therapy. We offer customized therapy programs—including OT, PT, PTA, SLP, and certified dementia care—to boost patient outcomes while supporting financial performance and regulatory compliance for senior living communities and healthcare providers.
